Which of the following view preferences are available for creating or editing schedules?

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The option representing "Week" as a view preference is correct because it allows users to create or edit schedules in a way that provides a clear and manageable overview of a week's activities. In many scheduling systems, a weekly view is essential as it helps users visualize their commitments on a day-to-day basis within the context of a single week. This format is particularly helpful for planning short-term schedules, tracking tasks, and scheduling calls or activities more effectively.

Weekly views typically display all days from Monday to Sunday and may also allow users to see which resources are available during specific time slots throughout the week, leading to more efficient assignment and utilization of resources. The simplicity of viewing the week at a time supports better time management strategies and helps to ensure that tasks are planned and prioritized accurately.

Other view preferences such as "Month," "Year," and "Day" may also provide scheduling functionalities, but the weekly view is often regarded as a balance between detail and overview, facilitating a more structured approach to managing tasks within a shorter timeframe, which is particularly useful for agents working with outbound call schedules in Genesys Cloud CX.

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