Which feature limits the number of concurrent digital campaigns run?

The feature that limits the number of concurrent digital campaigns run is based on system resources. In any digital campaign management system, including Genesys Cloud CX, the infrastructure must be capable of handling processing loads, memory usage, and bandwidth requirements to ensure that campaigns function smoothly without causing disruptions or slowdowns.

Each concurrent campaign utilizes a portion of these system resources, and as the number of campaigns increases, so does the demand on these resources. If the available resources are insufficient, this can lead to performance issues, making it impractical or impossible to run additional campaigns concurrently.

Other influences such as agent availability, campaign configuration, and regulatory compliance can impact campaigns, but they do not inherently restrict the number of campaigns based solely on the capability of the underlying system.