Attempt control entries are configured on which settings page?

Attempt control entries are configured on the Contact List settings page. This is because attempt control is directly related to how many times a particular contact can be attempted for outreach within a specified time period. This feature is essential for managing the frequency and timing of communication attempts to ensure compliance with regulations and improve the effectiveness of outbound campaigns.

The settings on the Contact List page allow for the adjustment of parameters that govern these attempts, such as the maximum number of attempts, time intervals between attempts, and the conditions under which to proceed or pause attempts. These controls are vital for optimizing the outreach strategy while balancing the need to respect customer preferences and legal requirements.

Other options, while related to outreach and contact management, do not specifically focus on attempt controls. The Campaign settings manage the broader campaign configurations, the DNC (Do Not Contact) list deals with contacts who have opted out of communications, and the Contact List Filter handles the categorization and selection of contacts but does not dictate attempt controls.