A maximum of __ digital campaigns can be run concurrently.

The correct answer is that a maximum of 25 digital campaigns can be run concurrently. This limit is significant because it allows organizations to effectively manage and optimize multiple outbound initiatives without overwhelming their system resources or creating confusion in campaign management.

Having 25 concurrent digital campaigns provides a balance between flexibility and operational efficiency; organizations can run a diverse range of campaigns targeting different customer segments or utilizing various digital channels like email, SMS, or social media. This capacity ensures that teams can strategize and execute multiple marketing efforts simultaneously, providing opportunities for better customer engagement and outreach.

Understanding this limit is crucial for planning marketing strategies and resource allocation within the Genesys Cloud CX framework. It emphasizes the platform’s capability to handle a substantial volume of outreach efforts while maintaining system performance.